Refund and Returns Policy
At Scrapta, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help. Please read our policy below for refunds and returns.
Refunds
We offer refunds on digital card purchases under the following conditions:
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Unusable Cards: If you receive a digital card that is defective, damaged, or unusable, we will issue a full refund upon verification of the issue. Please contact our customer support team within [number of days] days of purchase with details and proof of the problem.
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Duplicate Purchases: In case of accidental duplicate purchases, we will issue a refund for the additional purchase(s) made within [number of days] days of the original purchase. Please provide proof of the duplicate transaction(s) when contacting our support team.
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Cancellation Before Delivery: If you cancel your order before the digital card is delivered to your email or account, we will process a refund for the full purchase amount.
Returns
As digital cards are non-tangible items, we do not accept returns once the card has been delivered to your email or account. However, if you encounter any issues with the card's functionality or validity, please contact our customer support team for assistance.
Contact Us
If you have any questions about our Refund and Returns Policy, or if you need assistance with a refund or return, please contact our customer support team at [email address] or [phone number]. Our dedicated team will be happy to assist you.
Note: This policy is subject to change without prior notice. Please refer to our website for the most up-to-date information regarding refunds and returns.
